An Uzum Market pickup point is one of the easiest ways to start a business in Uzbekistan without your own products. The owner earns a percentage of the value of orders handed over to customers, and the marketplace brings the traffic. This guide explains how to open an Uzum Market pickup point: franchise terms, startup costs, premises requirements, the equipment you need, and how the Wildberries and Ozon partner programs compare.
What an Uzum pickup point is and how much it earns
A pickup point (PUDO point or order collection point) is a small room where the marketplace delivers orders and customers come to collect them. Staff receive parcels from the courier, put them into numbered cells, hand orders over by scanning the QR code in the customer's app and process returns.
Uzum Market grows its pickup point network as a franchise. The partner provides the premises, renovation, furniture and staff. The marketplace provides the order flow, software and training. Partner income depends on the point's turnover:
- first 6 months: guaranteed payments of up to 18 million UZS. If turnover-based income is higher than the guarantee, Uzum pays the full turnover-based amount;
- on-time opening bonus: up to 6.1 million UZS extra;
- after the launch period: up to 6% of the value of orders handed over. The exact rate depends on the region and the size of the town.
Uzum Market published these terms in January 2026 (spot.uz). Check the current figures on the franchise page uzum.uz/uz/promo/pvz before you apply.
The main advantage of an Uzum Market pickup point is guaranteed income for the first six months, so the owner is protected while the point builds its customer base.
According to partner stories in Kursiv Uzbekistan, a well-located point serves 80–140 customers a day, and steady traffic builds within 4–5 months of opening. One partner with seven points in the Samarkand and Navoi regions reports about 95 million UZS in monthly revenue.
Uzum Market franchise requirements
To become an Uzum partner and open a pickup point, you need to:
- Register as a sole proprietor or a company. The agreement is signed with a business, and payouts go to its bank account.
- Find premises with good foot traffic and get them approved by an Uzum manager.
- Renovate to the Uzum design project. The marketplace provides the layout and design, and all points follow one brand book.
- Buy furniture and equipment from the marketplace's list.
- Complete training and launch the point.
Uzum helps choose the location, prepares the premises design and supports the launch. Many partners first worked as pickup point administrators to learn the process from the inside.
Premises requirements
An Uzum manager approves the exact requirements for each location. Guidelines from partners and an owner's guide (uzum-biznes.uz, an unofficial site):
| Parameter | Guideline |
|---|---|
| Floor area | from 20 m² |
| Floor | ground floor with a street entrance is best |
| Location | next to a supermarket, bazaar, bus stop or residential area |
| Zones | handover counter, storage with shelving, fitting room |
| Utilities | power, stable internet, lighting, heating and air conditioning |
| Security | cameras, a safe, fire extinguishers |
Location matters more than renovation. A ground-floor point next to a bazaar or supermarket gains customers faster than a beautiful point in a back yard.
Before you sign a lease, check the map in the Uzum app for other pickup points nearby. Two points next to each other split the same customer flow, and payback takes longer.
Step-by-step plan
- Review the terms on the Uzum franchise page and submit an application.
- Choose premises and send them for approval.
- Get the layout and design project from Uzum.
- Renovate and install the sign and furniture.
- Buy equipment: a computer, a barcode scanner, a label printer, cameras and a router.
- Complete training and connect the point to the marketplace system.
- Open the point and let local residents know.
How long does it take? Partners say a first point opens in 15–20 days, and later points open faster. The record reported by Kursiv is 7 days, when the premises needed almost no renovation and the furniture and equipment were ordered in advance.
Startup costs
Costs depend on the condition of the premises and the city. Benchmarks from Uzum Market partners in 2025–2026:
| Point | Investment |
|---|---|
| First point (Bukhara) | 55 million UZS, 15 days |
| First point (Samarkand) | about 40 million UZS, 20 days |
| Later points of the same partner | 25–30 million UZS |
| Average estimate of a multi-point owner | 45–50 million UZS, payback from one year |
Most of the budget goes to renovation and furniture. Workstation hardware costs much less: a computer, a 2D scanner, a thermal label printer and a money counter take a small share. Also budget for rent, an administrator's salary and internet for the first months.
Do not cut costs on the scanner and the internet connection. If the point cannot hand over orders quickly, customers go to the next pickup point and the rating drops.
Pickup point equipment
The minimum equipment for an Uzum Market pickup point:
| Equipment | Purpose |
|---|---|
| Laptop or desktop computer | running the marketplace system, printing labels |
| 2D barcode scanner | receiving, storage, handover by QR code on a phone screen |
| Thermal label printer | cell, return and shipping labels |
| Shelving with numbered cells | addressed storage of orders |
| Handover counter and inspection table | handing over and checking orders |
| Fitting room with a mirror | trying on clothes and shoes |
| Cameras and a router | handover control, stable internet |
| Safe, cash drawer, money counter | cash on delivery payments |
The scanner is the point's main tool. Customers show a QR code in the Uzum app, so you need a 2D barcode scanner that reads codes from smartphone screens. A linear scanner cannot read them. Suitable models are in pickup point scanners, for example the wired MERTECH 2410 P2D SUPERLEAD for the handover counter and the wireless MERTECH CL-2310 for receiving.
For cell and return labels, choose an 80 mm thermal printer such as the MERTECH LP80 EVA. It prints both small 58×40 mm labels and standard 75×120 mm labels. See more in marketplace label printers. If the point accepts cash, a banknote counter that supports Uzbek som is useful.
For a detailed review of hardware and furniture, read Pickup Point Equipment. Ready-made kits are in marketplace seller equipment.
The best setup is a wired 2D scanner at the handover counter and a wireless scanner for receiving, so courier deliveries never stop the customer line.
Wildberries and Ozon partner programs
Besides Uzum Market, Wildberries and Ozon are also growing pickup point networks in Uzbekistan. The models are similar: the partner prepares the premises and equipment, and the marketplace pays a percentage of turnover.
| Marketplace | Model | What is known |
|---|---|---|
| Uzum Market | franchise | up to 18 million UZS guaranteed for 6 months, then up to 6% of order value |
| Ozon | franchise | spot.uz (2024): opening subsidies up to 81 million UZS and 3.7% of turnover |
| Wildberries | partner program | apply on the WB partner site, terms depend on location |
Can one point serve several marketplaces? It depends on the agreement. Uzum points use the brand design, so agree on any combination in advance. The equipment is universal: one 2D scanner works with the Uzum, Wildberries and Ozon apps.
Common mistakes
- Signing a lease before approval. Get the premises approved by Uzum first, then sign the lease.
- A weak location. A point in a quiet back yard takes a long time to pay back.
- A linear scanner. It cannot read QR codes from phone screens, so you cannot hand over orders.
- One scanner for the whole point. While staff receive parcels, handover stops.
- No backup internet. Every operation is online, so keep a mobile modem as a backup.
If you also plan to sell, read How to Sell on Uzum Market.
Frequently asked questions
How much does it cost to open an Uzum Market pickup point?
Based on partner experience, from 25–30 million to 55 million UZS. Most of the money goes to renovation to the Uzum design and furniture.
How much does an Uzum pickup point earn?
For the first 6 months there is a guarantee of up to 18 million UZS, then the point earns up to 6% of the value of orders handed over. The rate depends on the region.
How much space does a pickup point need?
About 20 m² or more on the ground floor with its own entrance. An Uzum manager confirms the exact requirements.
What scanner does an Uzum pickup point need?
A USB 2D barcode scanner that reads QR codes from smartphone screens. It works in keyboard mode without drivers.
How long does it take to open?
Usually 15–20 days for a first point. With ready premises and equipment bought in advance, partners have opened in 7 days.
Conclusion
To open an Uzum Market pickup point, you need a registered business, premises of 20 m² or more with good foot traffic, renovation to the Uzum design and basic equipment: a computer, a 2D scanner, a label printer, shelving and cameras.
MERTECH supplies barcode scanners, label printers and money counters for Uzum Market, Wildberries and Ozon pickup points, with delivery across Uzbekistan. Choose your equipment in pickup point scanners.
